Vivek Raj

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Profile

Experienced IT professional with expertise in Cloud, Information Technology and Telecom industries. Strong understanding of cloud platforms, networking principles, and cellular technologies. Certified in AWS CCP, AWS SAA, and GCP ACE. Proficient in designing and deploying cloud-based networks and applications. Committed to delivering quality and innovative cloud-based solutions

Skills

  • Programming: Linux | Python
  • Technical Proficiencies: Networking | Routing Switching | Cloud Computing | IoT | Telecom
  • Methodologies: DevOps | Agile | SDLC | Microservices
  • Cloud Networking: Cloud Interconnect | VPC | App Migration | Disaster Recovery
  • Certifications: AWS Cloud Practitioner | GCP Associate Cloud Engineer
  • Skills: Consultative Selling | Communication | Project Management | Coordination

Experience

Solutions Architect

Soracom | Dallas, TX

June 2023 - June 2024

  • Designed and implemented IoT and cloud solutions, enhancing client satisfaction and engagement.
  • Led projects to integrate Soracom's connectivity solutions with various cloud platforms, improving system efficiencies.
  • Provided technical support and guidance, helping clients leverage Soracom's platform for optimal outcomes.
  • Conducted workshops and training sessions for clients on best practices in IoT and cloud integration.
  • Drove innovation by collaborating with cross-functional teams to develop new IoT applications and services.
  • Managed project timelines and deliverables, ensuring successful project completion and client satisfaction.

Solutions Architect

Verizon | Irving, TX

January 2019 - January 2023

  • Implemented new private network, cloud, and IoT opportunities, completing 50+ projects annually.
  • Led the nationwide rollout of 5G Business Internet service, generating $4M+ in revenue.
  • Delivered hotspots for distance learning during COVID-19 lockdown, closing deals worth $1M+.
  • Created white-glove implementation services, bringing in $250K+ in revenue.
  • Achieved 100% KPIs and a 97% NPS rating by translating business issues into technical solutions.
  • Managed teams to develop and implement customer solutions, ensuring on-time project completion.
  • Automated VPC networks and cloud services using Terraform for cloud-native environments.

Help Desk Analyst

Apex Systems | Oklahoma City, OK

November 2017 - October 2018

  • Optimized IT Help Desk operations, maintaining 100% KPIs and a 98% NPS rating.
  • Handled requests, tracked work tickets, and maintained equipment inventories.

Certifications

  • Google Associate Cloud Engineer

Education

Bachelor of Science (BS), Information Technology

Western Governors University, Millcreek, UT